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Terms & Conditions

  • No under 18s permitted to any of our events.

  • We operate a zero tolerance policy on alcohol and drugs, and reserve the right to remove anyone suspected to be under the influence - no refund will be given.

  • Our locations are not suitable for those with mobility issues or heavily pregnant women.

  • Suitable footwear must be worn - some locations are old and the floors can be uneven.

  • Please make sure you are available before booking - tickets are non refundable or transferable.

  • Chrystaliz will not be responsible for any loss or damage of personal belongings and/or equipment.

  • Chrsytaliz will not be responsible for vehicle parking fines or clamping. Every guest attends our events at their own risk.

  • Every guest must behave in a respectful manner upon leaving our events.

  • Your personal details will not be passed onto any third parties.

  • The use of cameras and video equipment is permitted by the location - please see member of the team.

  • For any reason Chrystaliz cancels an event, a partial refund will be given - we cannot refund hotels/travel expenses.

  • Please arrive no earlier than 15 minutes before an event starts.

  • Please let us know if you are running late. 

  • No persons to enter any venue without invitation by a member of the team.

  • Please let a member of the team you have arrived so you can be signed in by the event organiser. This is for fire safety purposes.

  • There will be a Health and Safety talk before each event.

  • Please let a member o team know upon arrival if you have any health issues - we have first aiders on hand.

  • Smoking will only permitted in designated area - you will be told where during the briefing.

  • Risk assessments are carried out before each event. Please comply with this.

  • Please do not leave the premises before letting a member of the team know.

  • We have a debrief at the end of each event.

  • All tickets are non refundable or transferable.

Website usage terms and conditions 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Chrystaliz Paranormal’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Chrystaliz Paranomal’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Market Harborough. Our company registration number is 14108212. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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