Terms & Conditions

• No under 18s permitted to any of our events.

• We operate a zero tolerance policy on alcohol and drugs, and reserve the right to remove anyone suspected to be under the influence - no refund will be given.

• Our locations are not suitable for those with mobility issues or heavily pregnant women.

• Suitable footwear must be worn - some locations are old and the floors can be uneven.

• Please make sure you are available before booking - tickets are non refundable or transferable.

• Chrystaliz will not be responsible for any loss or damage of personal belongings and/or equipment.

• Chrsytaliz will not be responsible for vehicle parking fines or clamping. Every guest attends our events at their own risk.

• Every guest must behave in a respectful manner upon leaving our events.

• Your personal details will not be passed onto any third parties.

• The use of cameras and video equipment is permitted by the location - please see member of the team.

• For any reason Chrystaliz cancels an event, a partial refund will be given - we cannot refund hotels/travel expenses.

• Please arrive no earlier than 15 minutes before an event starts.

• Please let us know if you are running late. 

• All tickets are non refundable or transferable.